Contact Us

For inquiries about Concur system functionality and processing of reimbursements, please create a ServiceNow incident.  

Please see below for contact information for Columbia Travel and Direct Travel.

Phone

Within the United States: 888-352-8030

Outside the United States: 646-494-7335

Email

For non-urgent travel inquiries, contact the Columbia University dedicated travel team at [email protected]

Columbia’s managed Travel Program is designed to support the travel needs of all individuals who travel on University business.  

The role of the Columbia Travel Procurement Team is to assist Columbia with spend management and strategic sourcing, management of travel services, and building partnerships with travel suppliers to deliver significant value and excellent customer service to the University.

Questions pertaining to Columbia’s Travel Program may be emailed to the Columbia Travel Procurement Team.

Still Have Questions?

Visit our Finance Service Center.